Frequently Asked Questions (FAQs)

 

System Updates


Check Your Payment Status

Input a TransactionID, PaymentID or LoadID to search.


Look for the TransactionID, PaymentID or LoadID in the email you received from Rixty ([email protected]) when you began your purchase. This ID does NOT come from the game.


Still have a problem?

Search the Rixty Knowledge Base (above, top right)

          - or -

Ask Rixty Customer Support:

     Click here to submit a support request in English.

     Clique aqui para solicitar atendimento em Português.

     Oprima aqui para enviar una orden de soporte a servicios
     al cliente en español.
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  • “Rixty came up with a nifty solution: an anti-credit card”  - New York Magazine
  • “Rixty solves the credit problem for virtual goods.”  - AdvertisingAge
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  • “Rixty today has numerous ways to use cash for online purchases”  - The New York Times
  • “Reducing friction to payments is turning into a large opportunity... Rixty allows consumers to buy prepaid cards with cash to be redeemed for game credits online.”  - All Things Digital